FAQ

Our offices are currently staffed as followed. Agents are more than welcome to use any of our office spaces at any time, including when the office is not staffed. In the event our offices will be unstaffed due to holidays or other reasons, we will continue to communicate this with the entire brokerage.


Tottenham Office

Monday   9:00am to 5:00pm

Tuesday   9:00am to 5:00pm

Wednesday   9:00am to 5:00pm

Thursday   9:00am to 5:00pm

Friday   9:00am to 5:00pm


Alliston Office

Monday   9:00am to 4:00pm

Tuesday   9:00am to 4:00pm

Wednesday   9:00am to 4:00pm

Thursday   9:00am to 4:00pm

Friday   9:00am to 4:00pm


Outside of the below hours, our phones are forwarded to our after hours services and any email inquiries received will be attended to when the offices are staffed.

Tottenham Office

Username: Coldwell     Password: sellhouses

Alliston Office

Username: Coldwell     Password: sellhouses

Orangeville Office

Username: ImSold     Password: 5199430866

Nobleton Office

Username: Nobleton_Wifi    Password: 5870King

Collingwood Office

Username: Ronan     Password: sellhouses

Beeton Office

Username: CBbeeton     Password: Beeton4336

The Studio can assist with all your social media and marketing needs. Email thestudio@ronanrealty.com with your inquiry. Click here for more information on services The Studio offers.

Please keep in mind that it is asked for all services and subscriptions to be requested 48 hours in advance to ensure completion in a timely manner.

TRREB
  1. Log into TRREB
  2. From the top menu bar of the Home Page hover over the gear icon
  3. From the dropdown select Manage My Profile
  4. Once redirected, from the top menu select Open Houses
  5. Click Add Open House
  6. Click Add beside the property address the open house is for
  7. You have the option to select if it is a Public Open House or a Live Stream Open House
  8. You can then select the date and time of the open house
  9. Click Save
BDAR & Lakelands
  1. Log into Matrix
  2. From the top menu of the Home Page select Add/Edit
  3. Select the appropriate listing
  4. Select Form click Open Houses
  5. Enter the information for the open house
  6. Click Submit Listing

Please note, Realtor.ca can take up to 48 hours for this information to pull over. We recommend ensuring to add open houses in advance.

  1. Log into CREA Member Portal
  2. Click Listings Stats
  3. Once redirected to Realtor.ca, from the top menu click My Tools
  4. From the dropdown menu select My Profile
  5. Here you will find the instructions on how to update your profile picture or other information on Realtor.ca which depends on the board(s) you are a member of

Please note, Realtor.ca can take up to 48 hours for this information to pull over. We recommend ensuring to add open houses in advance.

BDAR Membership Registration

https://my.bdar.ca/mpower/barrie/membership/membership-form

Lakelands Membership Registration

https://members.thelakelands.ca/mpower/lakelands/membership/membership-form

To register to TRREB, please reach out to a member of our Operations Team to help you complete the registration form.

Please ensure to inform a member of the Operations Team when applying for a board membership.

Click here to find resources to help you find a referral agent. You can also reach out to sarahmills@ronanrealty.com for further assistance.

For help with international referrals contact Kaitlin McMurdo from the CB Global Service Team via email globalreferrals@CBhomeoffice.com for assistance.

Check out the list of recommended sign providers below. Click here to find more recommended service providers.

Signs In The Making

info@signsinthemaking.com

416-406-0002

www.signsinthemaking.com


Signz N Designz

info@signzndesignz.com

705-739-9217

www.signzndesignz.com


Sweet Print

orders@sweetprint.ca

905-738-9922

www.sweet-print.com


Images In Sign

info@imagesinsign.com

705-445-8338

www.imagesinsign.com


We encourage all sign design proofs to be submitted to thestudio@ronanrealty.com for review to help ensure they are compliant with Coldwell Banker’s identity standards and RECO’s guidelines.

Reach out to sarahmills@ronanrealty.com to assist with ordering new business cards.

Click here to find our Listing Checklists. Reach out to tottenhamfrontdesk@ronanrealty.com for further assistance.

All listing documents are to be submitted using TransactionDesk for processing, however, photos and virtual tours can continue to be submitted via email to the front desk at tottenhamfrontdesk@ronanrealty.com.

Click here to find our CBRR Real Estate Trust Account Deposits Form which outlines the different types of deposits we accept. Reach out to deals@ronanrealty.com for further assistance.

When sending our CBRR Real Estate Trust Account Deposit Form, please ensure to CC deals@ronanrealty.com.

Depending on the type of transaction and who you represent different forms are required. Click here to find our Transaction Checklists. Reach out to deals@ronanrealty.com for further assistance.

Yes, a Mutual Release completed by all parties is required to release all parties from the offer. In cases where no deposit was given, under the payable to section ensure to indicate there was no deposit and ensure no amounts or names are inputted. Reach out to deals@ronanrealty.com for further assistance.

Due to CREA, TransactionDesk is only accessible through your Real Estate Board. Therefore, the TransactionDesk mobile app is not accessible for CREA members at this time. TransactionDesk can be accessed by logging into your Real Estate Board through your mobile web browser.

Click here for more TransactionDesk resources.

As per FINTRAC, you cannot use a provincial health card for identification purposes where it is prohibited by provincial legislation to use the card as a form of identification or to record the health card number. Click here for more information on FINTRAC compliance.

When identifying your client for FINTRAC, there is a variety of different methods that can be used. For an individual, the following are acceptable methods of identification:

  • Government-issued photo identification method

  • Credit file method

  • Dual-process method

Click here for more information on FINTRAC compliance.

Click here to find the Ontario Government Residential Tenancy Agreement (Standard Form of Lease) and more information regarding the form. Reach out to deals@ronanrealty.com for further assistance.

Have a Question? Reach Out!